76 views
1 comment

I happen to like Ace Hardware. I usually shop in their stores.

I especially like the Bethel CT store, great up to date stock and really lovely help...they go out of their way to accommodate the customer. I just bought a few items at the Ace Hardware store in Southbury Ct and although the store itself was well stocked I have never been so rudely treated by the woman who ether owns or manages the place. A short dumpy woman with a huge chip on her shoulder. It took 30 minutes for me to get something that should have taken 5 minutes.

When I said I was in a hurry she said "so what". Then when I got he item it was filthy and I asked if it could be dusted off before I put it in the car. "No" she said, and one of the young guys who works there was so embarrassed he took paper towels ans cleaned it up for me. Mrs.

Hitler gave me the eye as I loaded it in the car. How can a store stay in business when they are so rude?

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Machele Imf

Why did you proceed to buy the product after being so rudely-treated? Must have been a matter of life or death?

Ace Hardware has a website.

Go to their site and tell them about this location. They need to know.

Ace Hardware Reviews

  1. 74 reviews
  2. 30 reviews
  3. 19 reviews
  4. 16 reviews
  5. 10 reviews
Ace Hardware reviews