Contact Ace Hardware Customer Service
Ace Hardware Phone Numbers and Emails
Toll-Free Number:
-
(888) 827-4223
Customer Service:
-
(207) 454-2309Calais, ME
-
(207) 796-5128Princeton, ME
Legal:
-
(630) 990-8974Copyright Infringement Inquiries
Ace Hardware Emails:
Customer Service
Legal
Copyright Infringement Inquiries
Media
Contact Information
Ace Hardware Website:
Ace Hardware Help Center:
Corporate Office Address:
Ace Hardware Corporation
2200 Kensington Court
Oak Brook,
Illinois
60523
United States
Other Info (opening hours):
Hours:
Monday - Sunday: 7 am - 7 pm (CT)
Other Locations:
295 North St
Calais, ME 04619-1214
123 Main St
Princeton, ME 04668-3306
How Good is Ace Hardware's Customer Service?
Summary of Ace Hardware Customer Service Calls
377
TOTAL
CALLS
CALLS
00:15
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ace Hardware?
Request for Information Question:
- “Looking for my package.”
- “Online order status”
- “Question about payment accepted”
Product/ Service Question:
- “Withdrawn”
- “Product inquiry”
- “Their truck damaged my car”
Staff Question:
- “Customer service”
- “Unreasonable treatment rude cashier treated me like a thieve”
- “Horrible customer service”
Return/ Replace Question:
- “I can't return do you order that I got twice”
- “Replacement key”
- “Return help”
Payments and Charges Question:
- “Excess charges”
- “Coupons not arriving in mail”
- “Because you stopped military discount”
Shipping and Delivery Question:
- “Missing order”
- “To get the rewards points added that were NOT able to be added at my ACE in Edgewood,NM because the system was down.”
- “I received an email offer to take a survey and win a prize. So I did and was told I had won a dewalt extreme drill. Date was Sept 13. I only had to pay $5 for shipping by credit card. I have yet to receive it so now I am wondering if it was a trap.”
Refund Question:
- “Want my money back after cyber attack”
- “Refund”
- “I dont received my refund”
Account Question:
- “Account issue”
- “Check rewards balance”
- “Can't accesss account”
Activation/ Cancellation Question:
- “Item cancelled by ACE”
- “I wanna cancel my order”
Cards Question:
- “$5 Birthday gift card refund for item returned”
- “Gift card”
- “Rewards card”
Website/ Application Question:
- “Website issue”
- “Website info”
- “Following up on application”
Employment Question:
- “Job application”
Other Question:
- “My purchase will not complete online”
- “Paint”
- “Monye”
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Ace Hardware