Ace Hardware Phone Numbers and Emails

Toll-Free Number:

  • (888) 827-4223
Send Message

Customer Service:

  • (207) 454-2309
    Calais, ME
  • (207) 796-5128
    Princeton, ME

Legal:

  • (630) 990-8974
    Copyright Infringement Inquiries

Media:

  • (630) 990-3600

Ace Hardware Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Ace Hardware Customer Service?

Most Popular Number:

(888) 827-4223
Total calls: 338 Issues resolved: 18 Last call: Mar 25, 2024

What Are Ace Hardware Business Hours?

Ace Hardware customer service is unavailable 24 hours a day, seven days a week. However, the company offers a flexible range of Ace hours to meet the needs of its customers. Contact the support team during Ace Hardware business hours for gifts, orders, discounts, refunds, and return inquiries. The business hour starts at 7:00 AM and ends at 7:00 PM CT, Monday through Sunday. The twelve-hour window of business hours allows customers to interact directly with an expert from the Ace Hardware Corporate office. No matter your trouble, reach out to the service team when the Ace opening hours strike the clock and get the necessary help.

What Is the Ace Hardware Customer Service Phone Number?

Ace Hardware corporate provides different phone numbers to assist its customers and help them with any queries they face. For general inquiries, dial the toll-free Ace corporate office at 1-888-827-4223. You can also use the Ace Hardware headquarters phones to contact its customer support team at 1-207-454-2309 and 1-207-796-5128. For customers trying to reach the legal Ace customer service team and get help with copyright infringement inquiries, it’s best to contact 1-630-990-8974.

What Is the Ace Hardware Corporate Office Address?

One of the many ways to contact customer care is to visit Ace Hardware corporate headquarters. You can visit the Ace Hardware Corporation 2200 Kensington Court Oak Brook, Illinois 60523 United States office. You can visit this address if you face a complex problem and need help getting the answer. Another Ace Hardware corporation address is 295 North St Calais, ME 04619-1214. You can also send your correspondence to the Ace Hardware corporate headquarters.

How Do I Contact Ace Hardware Support via Email Address?

You can contact Ace Hardware corporate headquarters by emailing the service team. Send any questions or requests for more information about the services to one of ACE Hardware emails. Write them an ACE hardware free drill email at carecenter@acehardware.com. You can elaborate on your questions, explain your troubles and doubts, and send them an email. Once the team receives the email, they review it and get back to you. If you have queries about copyright infringement inquiries, the email you can use is copyright@acehardware.com. Lastly, the alternative is to fill out a Contact Us form on the website. It will take two to three working days for them to get back to you with a response to your email queries.

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Contact Information

Ace Hardware Website:

Ace Hardware Help Center:

Corporate Office Address:

Ace Hardware Corporation
2200 Kensington Court
Oak Brook, Illinois 60523
United States

Other Info (opening hours):


Hours:

Monday - Sunday: 7 am - 7 pm (CT)


Other Locations:

295 North St

Calais, ME 04619-1214



123 Main St

Princeton, ME 04668-3306

More contact details

Ace Hardware Rating Based on 150 Reviews

Rating details

2.2
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

How Good is Ace Hardware's Customer Service?

Kaileah Ehe
Kaileah Ehe
Feels Satisfied | Nov 22, 2023

Nothing was accomplished

Read full quote
Sarajane Ecu
Sarajane Ecu
Feels Satisfied | Oct 11, 2022

Customer Service agent showed empathy and even though he did not need to apologized for his co workers behavior and he said he would get the feedback to the correct department

Read full quote

Summary of Ace Hardware Customer Service Calls

377 TOTAL
CALLS
00:15 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ace Hardware?

Request for Information Question:

  • “Looking for my package.”
  • “Online order status”
  • “Question about payment accepted”

Product/ Service Question:

  • “Withdrawn”
  • “Product inquiry”
  • “Their truck damaged my car”

Staff Question:

  • “Customer service”
  • “Unreasonable treatment rude cashier treated me like a thieve”
  • “Horrible customer service”

Return/ Replace Question:

  • “I can't return do you order that I got twice”
  • “Replacement key”
  • “Return help”

Payments and Charges Question:

  • “Excess charges”
  • “Coupons not arriving in mail”
  • “Because you stopped military discount”

Shipping and Delivery Question:

  • “Missing order”
  • “To get the rewards points added that were NOT able to be added at my ACE in Edgewood,NM because the system was down.”
  • “I received an email offer to take a survey and win a prize. So I did and was told I had won a dewalt extreme drill. Date was Sept 13. I only had to pay $5 for shipping by credit card. I have yet to receive it so now I am wondering if it was a trap.”

Refund Question:

  • “Want my money back after cyber attack”
  • “Refund”
  • “I dont received my refund”

Account Question:

  • “Account issue”
  • “Check rewards balance”
  • “Can't accesss account”

Activation/ Cancellation Question:

  • “Item cancelled by ACE”
  • “I wanna cancel my order”

Cards Question:

  • “$5 Birthday gift card refund for item returned”
  • “Gift card”
  • “Rewards card”

Website/ Application Question:

  • “Website issue”
  • “Website info”
  • “Following up on application”

Employment Question:

  • “Job application”

Other Question:

  • “My purchase will not complete online”
  • “Paint”
  • “Monye”

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